Miorad™ · Customer Information
Terms and Conditions
Terms governing purchases of Miorad™ artistic mirrors.
Agreement
These Terms and Conditions apply to purchases made through miorad.com, operated by Shenzhen Youjishi Technology Co., Ltd. By submitting an order, you agree to these terms, subject to any mandatory consumer rights that apply to you.
Effective date: October 8, 2026.
1. Products & Descriptions
We sell artistic mirrors and decorative wall mirrors. We aim for accurate product images and descriptions, but the appearance of colors or finishes may vary with display settings and lighting. Review listed size, material, mounting requirements, and package contents before ordering.
We may correct genuine errors in product information or pricing. If a material error affects an accepted order, we will contact you about the available options where required.
2. Ordering & Payment
Placing an order is an offer to purchase. We may decline or cancel an order for legitimate reasons, including unavailable inventory, payment problems, suspected fraud, or errors, subject to applicable law. If a canceled order has been paid for, the appropriate refund will be arranged.
Applicable prices, shipping charges, and taxes are presented at checkout. Payment methods depend on the options enabled at checkout.
3. Shipping & Delivery
Orders are processed within 7 business days after confirmation. Estimated U.S. shipping transit is 10–15 business days after shipment. See the Shipping Policy for important conditions, tracking, and possible delays.
4. Returns & Refunds
Requests for eligible returns should be made within 30 calendar days after delivery. Approved refunds are processed within 7 business days after approval, with potential additional bank or payment-provider posting time. See our Return & Refund Policy for instructions and exceptions.
5. Mirror Installation & Product Care
Follow any included installation and care instructions and choose appropriate hardware and mounting surfaces. Large, heavy, or fragile mirrors may require professional installation. Do not use a mirror if damaged or unsafe. Nothing in this section removes any legal responsibility that cannot be excluded.
6. Customer Conduct & Site Content
You agree not to use our site unlawfully, interfere with site security, or submit fraudulent information. Our website text, design, and images may be protected by intellectual property law; use beyond normal personal shopping may require permission from the relevant rights holder.
7. Liability, Applicable Law & Changes
To the extent permitted by law, we are not responsible for losses caused solely by events beyond our reasonable control. Nothing in these terms excludes or restricts rights or remedies that cannot lawfully be excluded.
Disputes and legal requirements will be handled in accordance with applicable laws and mandatory consumer-protection rules. We may update these terms for future orders, and updates will be published on this page.
Business Information
For questions about your order, our decorative mirrors, or these policies, please use the contact details below.
- Brand Name
- Miorad™
- Legal Company Name
- Shenzhen Youjishi Technology Co., Ltd.
- Owner
- Li Gaojun
- Business Address
- Room C204, Tsinghua Ziguang Science & Technology Park, No. 13 Langshan Road, Songpingshan Community, Xili Subdistrict, Nanshan District, Shenzhen, China
- Customer Support Email
- service@miorad.com
- Customer Support Phone
- +86 188-1900-4896
- Customer Service Hours
- 8:00 AM – 10:00 PM Daily (China Standard Time, UTC+8)
- Website
- https://miorad.com/